A few days ago I posted a news story about how Sony royally screwed up and allowed a bunch of hackers access to PSN users’ personal information. Today, Sony finally made some announcements regarding how they plan on making this up to their customers.
First things first, sometime this week Sony plans on restarting some on its online services. Gamers will so be able to log onto their PSN accounts allowing them to changed their passwords, chat with friends, play games online and even use PlayStation Home. Sony has also stated that they have added several layers of data protection and encryption including more firewalls and software monitoring which detects intrusions.
Aside from the basic security updates, Sony is also offering its users some apology gifts. The gifts include:
- “Selected PlayStation entertainment” content for free download; differs by region, details to be shared soon
- 30 days of free PlayStation Plus service to PlayStation Network users, and 30 days added free to existing PS+ members
- 30 days free Music Unlimited service for Qriocity subscribers
What do you guys think about this? Is this enough to make you want to trust Sony with your information again? Do you forgive them for messing up this bad? Let us know what you think with a comment below.
Source: Shacknews.com
I got a 360, too, and varied my purchases between the systems, so I’m a little more forgiving, but I understand if PS3 loyal folks would like a little more. Especially because CC info was compromised. Some things are unforgivable, IMO.
Tell you one thing, though, I’m going to download so much free content, it ain’t even funny.
Just want to reiterate, I will never trust PSN again.
Still not as bad as RROD. Damn nearly, but not quite. Sony do need a good kick up the pants though.
I don’t know man. It’s one thing to have your console break (which can be repaired), it’s another thing to have someone steal your identity and possibly your credit card info. I mean it sucks to be out $250 (or whatever an Xbox 360 cost back then) but it sucks a lot more to have your bank account drained.
May04Stop Sticking up for Playstation It’s obviously clear they don’t care about you so stop stniickg up for them you being string along like a fool. Here is the facts. They claim to have a clear path for it to be up by 2 days ago, deadline past, instead of going on to give a reason or an update, they left us in the dark again to search and speculate for answer. Again u people who are stniickg up for them are fools. It’s makes me sad to see how loyal u r to such a arrogant company like Sony playstation. Playstation Notwork Playstation, it only does nothing what Xbox can do online
Has there been any reports of identity theft occurring as a direct result of the psn breach?
Is Sony really to blame?
If you’re not careful in you word selections, Alex, someone could quote you out of context in an effort to misconstrue your statements. “Sony allowed a bunch of hackers access to PSN” for example.
From what I’ve read on Reddit, there are several people who have had their Account names & passwords stolen. This may not be such a big deal, but they used the same name & PW for Xbox Live and other online stores. According to what they’ve said, they’ve had their bank accounts drained on XBL points etc. One example: http://www.abc.net.au/news/video/2011/04/28/3201912.htm
Another example: http://vgn365.com/2011/04/30/psn-user-had-12500-taken-from-credit-card-picture-from-bank/
Also, I said “allowed” because the document containing the personal info (name, account name, PW, address, etc.) was not encrypted. http://blog.eu.playstation.com/2011/04/28/playstation-network-and-qriocity-outage-faq/
To drive the point home that it was Sony’s fault: http://www.geek.com/articles/games/psn-was-running-on-unpatched-apache-server-with-no-firewall-2011055/
They also left the network up for what 3 days while these “attempts” occurred. Standard practice in the field of sensitive data tells you that if they managed to get in once they would have found other holes and you need to immediately fall back on your security breach plan… Sony really didn’t do this and it makes me wonder if they even had a plan in place to start with or if they simply left it up to their network/security engineers to attempt to seal any vulnerabilities as they popped up… Sloppy job by Sony and yes Sony DID allow this to get to the level of a breach that it became. Please don’t be a fan boy and don’t attempt to shill some garbage about how companies are never to blame for their shoddy security policies involving secure sensitive information.